Shipment Policy

Effective Date: January 8, 2025

At Montunie, we strive to ensure that your orders are shipped promptly and arrive in excellent condition. This Shipment Policy outlines the terms and conditions regarding the shipping and delivery of your purchases.

1. Shipping Options

We offer the following shipping methods to meet your needs:

  • Standard Shipping: Estimated delivery time is 5–7 business days.
  • Expedited Shipping: Estimated delivery time is 2–3 business days.
  • Overnight Shipping: Orders placed before 12 PM (EST) will be delivered the next business day.

Shipping options and costs will be displayed during checkout.

2. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Locations

We currently ship to the following:

  • Domestic: All 50 states within the United States, including Alaska and Hawaii.
  • International: Select countries (availability shown during checkout).

4. Shipping Costs

Shipping costs are calculated based on:

  • Destination address.
  • Shipping method selected.
  • Weight and dimensions of the package.

Free shipping may be available on qualifying orders, as specified in promotions.

5. Tracking and Delivery

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your order through the carrier’s website.
  • Delivery times may vary based on location, weather conditions, and carrier delays.

6. Undeliverable or Delayed Shipments

  • Montunie is not responsible for delays caused by carriers, customs, or incorrect shipping addresses provided by the customer.
  • If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.

7. Damaged or Lost Shipments

  • If your shipment arrives damaged or is lost in transit, please contact us within 7 days of the delivery date.
  • For damaged items, provide photos of the damage for assessment.

8. International Shipping

  • Customers are responsible for any applicable customs duties, taxes, or fees imposed by the destination country.
  • Delivery times for international shipments may vary based on customs clearance.

9. Contact Us

If you have questions or need assistance with your shipment, please contact us: